Providing Window Furnishing Design & Installation in the Northern Rivers

Measured, Designed, Manufactured & Installed (Full Service)

• What is the process for this service?
• What else can you tell me about the service?
• What things do I need to consider?

What is the process for the full measured, design, manufacture and installation service? 

When it comes to screens and blinds in the Northern Rivers, we are proud to offer a comprehensive three-step service. It includes the following:

1. Measure & Design 

• Obligation free service 
• We come to your location 
• We measure & install in clusters (driving patterns)—lowering the overall cost to you 
• We strive to arrange convenient times which suit you and us. 
• We can come before or after normal work hours on some days (varies from week to week) to suit those who are working or avoid school pick up and drop off times. 
• We bring samples, brochures and a highly experienced designer. 
• We inspect and measure the place where you would like our product to be placed. 
• We design the product to fit your applications. 
• Includes non-standard and standard sizes. 
• Landlords: We can and do make arrangements through real estate agents and tenants.
  

2. Manufacture

• Your product is manufactured by us, you do not need to be involved in this step. 
• Most of our products we make ourselves, shortening the supply times. 
• The products we do not manufacture ourselves are mostly made in Australia at more specialised facilities than ours, ensuring they’re high-quality.
• You are welcome to ask our measurer/office staff how well our factory is keeping up with current demand, and they can give you an idea of how long it will take for your product to be made.
  

3. Installation 

• When the product is ready to be installed, we will ring you to arrange a convenient time to install the product. 
• We send our installer to your place to install your new product. 
• You may or may not be required to be home for installation. We will discuss this with you when we ring you to make arrangements. 
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The last part of this step is payment: 

• You are welcome to pay some or all of your balance before installation. We still guarantee our work if payment is received early. 
• Our installer will have your invoice/receipt with him which contains all payment details. If you would like this earlier, please contact us and we will send it to you. 
• We accept EFTPOS (over phone as well), cash, cheque and direct deposits. 
• You are welcome to pay our fitter by cash, cheque or by providing your credit/debit card details to be processed when he returns to the factory. 
• You can pay at any Westpac bank branch. Our details will be on your invoice. 
• You are welcome to post a cheque to 9 Krauss Avenue, South Lismore, NSW, Australia 2480. 
• If you pay online, please include your quote number or invoice number, as well as your last name as the description.
  

Occasionally, things don’t fit as planned. When this occurs, we have a system to rectify any errors. However, this can mean rescheduling installation to a later date. 



If you have any questions, don’t hesitate to reach out. We service Lismore, Ballina, Byron Bay and surrounding regions. Supply only options are also available. 

About Our Comprehensive Service

What else can you tell me about the measured, design, manufacture and installation service? 

• If you do not understand your quote, we are more than happy to talk walk you through it. 
• Please take care to ensure the choices that you have made are detailed on the quote, such as the colour or pattern. 
• The people we send to your home are highly experienced. 
• We have nearly 40 years of service since 1976. 
• Convenient and not as expensive as you might expect. 
• Prices include installation and G.S.T. 
• Firm prices for 21 days. 
• We keep your measured quotes on files for many years, allowing us to re-quote at current prices. Repricing after this period does not require a second measure and quote. 
• We only change our prices if there is a change in costs to us after the 21 days.
  

You can take the time to reflect, ask questions and discuss options, which is often easier after the initial measure and quote. 

We will make the product and then contact you for installation. We do not pretend the product will be ready and then ring to tell you it’s not when you have already made plans. 

We take responsibility for the design, transportation and installation of the product.

We guarantee our sizes and the installation. If it doesn’t fit when we go to install it, we take it back and fix it. 

Products are guaranteed by us with the support of our suppliers for 12 months. SupaScreen grill is guaranteed for 10 years by our supplier. 

Over 90% of our customers choose this convenient and affordable option.

What things do I need to consider when choosing the measured, design, manufacture and installation service? 

• It’s best for a ‘decision maker’ to be there for the measure and design because there can be multiple products that serve the purpose you desire, and the same product can have different options/variations to choose from. Different products and options on products change the way they are measured and designed. Discussing which product you would like at the time of the quote allows us to design and price the best product for you.
• We measure and install in clusters in your area, lowering the cost to you. Dividing installed quoted job lots into smaller purchases is okay. However, we do need to pay our installers for the second trip out, so please keep this in mind. For small jobs (jobs under $250) there will be an extra charge to cover this cost. 
• Examples of Typical Drive Cluster Patterns for measurers and installers: 
• Clunes, Byron, Ocean Shores, Bangalow, Ewingsdale, Mullumbimby, Federal, Dunoon or 
• Casino, Kyogle, Bentley or 
• Coraki, Evans Head, Woodburn, Wardell, Ballina or 
• Wollongbar, Alstonville, Ballina, Lennox Head or 
• Goonellabah, Mcleans Rides, Bexhill or 
• Lismore, Nimbin.
  

• Areas beyond our regular radius may be arranged. Please contact us today to find out more. 
• If your reason for dividing jobs is that you are waiting on your next paycheck, then let us know. We will delay installation according to this timeframe, meaning our installer makes one trip, saving this cost for you. 
• The balance will need to be paid on the day of delivery or prior to delivery. 
• This service is slower than Supply Only as full service takes a little longer for the measure and install in clusters, lowering the overall cost to you. 
• Less hassles and stress than Supply Only as we take care of the design, measurements, transportation and installation (none of which are included in supply only). 
• We do not design and measure for you to install. This is because the way we intend to install the product may be different to how you install it, and this can mean that the product does not fit. We only guarantee our measured sizes if we measure, make and install.